Terms And Conditions

This Agreement was last modified on March 1, 2019

Please read these Terms and Conditions carefully before using roundtriplaundromat.com operated by Round Trip Laundry Center and Service Inc.


This Agreement sets forth the legally binding terms and conditions for your use of the Site at roundtriplaundromat.com

By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms and Conditions. Capitalized terms are defined in this Agreement.

Intellectual property

The Site and its original content, features, and functionality are owned by Round Trip Laundry Center and Service Inc and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

Termination

We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Links to Other sites

Our Site may contain links to third-party sites that are not owned or controlled by

Round Trip Laundry Center and Service Inc.

Round Trip Laundry Center and Service Inc. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.

Limited License

United Laundromat Corp. grants you a non-exclusive, non-transferable, limited license to use the Site in accordance with this Agreement.

Limitation of Liability

In no event shall Round Trip Laundry Center and Service Inc., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for damages, direct or consequential, resulting from your use of the Site, and you agree to defend, indemnify and hold us harmless from any claims, losses, liability costs and expenses, including but not limited to attorney’s fees, arising from your violation of any third-party’s rights.

Warranty Disclaimer

Your use of the Site is at your sole risk. The Site is provided on an “as is” and “as available” basis. The Site is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Round Trip Laundry Center and Service Inc., its subsidiaries, affiliates, and its licensors do not warrant that a) the Site will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Site is free of viruses or other harmful components; ord) the results of using the Site will meet your requirements.

Damaged Items

Taking care of your garments is our number one priority. We strive to provide exceptional service. While we are very cautious to treat all garments carefully, we cannot guarantee against color loss, bleeding or shrinkage of garments. In addition, we do not take responsibility for any deteriorated or flawed garments, which could result in small holes or tears. We request that customers empty pockets prior to putting laundry out for pickup as we cannot be held responsible for damage to your garments from items left in pockets (Lipstick, Gum, Pens, etc.). For any items deemed damaged, Round Trip Laundry Center and Service Inc. (“Round Trip Laundromat”) may reimburse you by paying up to ten (10) times the charge for cleaning the item regardless of brand, price or condition of the garment.

Any damaged items must be reported to info@thewashdepotlaundromat.com and inspected by Round Trip Laundry Center and Service Inc. ("Round Trip Laundromat”) within two (2) days through digital photos or in-person. If the cost of damage exceeds $150, the item must be tested at the International Fabricare Institute Garment Analysis Lab. All orders, items, and the entire premises is constantly under video surveillance. Video is constantly monitored and reviewed on a case by case basis.This is to insure your items are being treated with the upmost care.

Lost Items

Any lost item must be reported within 2 days of the delivery of the garments to support@roundtriplaundromat.com

All claims are reviewed on a case-by-case basis. Items are considered lost twenty (20) days after the initial claim has been made.

Any reimbursement for a dry-cleaned item deemed lost by Round Trip Laundry Center and Service Inc. (“Round Trip Laundromat”), in accordance with the International Fabricare Fair Claims Guide, shall be limited to ten (10) times the charge for treating the garment. Any wash and fold item deemed lost shall be evaluated on a case-by-case basis, but in any case reimbursement for lost wash and fold item shall not exceed five (5) times the price of the weight of the wash and fold load. Round Trip Laundry Center and Service Inc. (“Round Trip Laundromat”) shall not take responsibility for any loose items lost when submitted in a bag, such as watches, jewelry, or cufflinks. All orders, items, and the entire premises is constantly under video surveillance. Video is constantly monitored and reviewed on a case by case basis.This is to insure your items are being treated with the upmost care. 

Redelivery

In the event that you are not home or at your place of delivery for your items to be returned to you, you will be charged an $8.00 redelivery fee.

All routes and drivers are monitored by their daily route manifest. Each driver can continuously be located in real time via our Delivery App via Starchup. All drivers are told to first ring or knock on your place of residence and wait for a response. If there is no response they are prompted to notify the store of a possible redelivery. Once we are notified the driver is promoted to give your number a call (this number is the one attached to your account.) If there is no response within 5 minutes your driver will deem your order as a redelivery.

Since our drivers are constantly monitored via location and call log it is almost always possible to verify their attempt of delivery.

© 2019 Round Trip Laundromat